{"id":1180,"date":"2022-12-02T09:54:06","date_gmt":"2022-12-02T09:54:06","guid":{"rendered":"https:\/\/wpbot.pro\/docs\/knowledgebase\/predefined-intents-built-in-chatbot-features\/"},"modified":"2024-09-18T08:56:09","modified_gmt":"2024-09-18T08:56:09","slug":"predefined-intents-built-in-chatbot-features","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/wpbot.pro\/docs\/knowledgebase\/predefined-intents-built-in-chatbot-features\/","title":{"rendered":"Predefined intents &#8211; Built-in ChatBot Features"},"content":{"rendered":"<div id=\"kbx_toc_container\" class=\"kbx_toc_basic no_bullets\"><ul class=\"kbx_toc_list\"><li><a href=\"#simple-text-responses\">\/\/\u00a0Simple Text Responses<\/a><\/li><li><a href=\"#send-email-call-me-back-feedback-collection\">\/\/\u00a0Send eMail, Call Me Back &amp; Feedback Collection<\/a><\/li><li><a href=\"#advanced-site-search\">\/\/\u00a0Advanced Site Search<\/a><\/li><li><a href=\"#frequently-asked-questions\">\/\/\u00a0Frequently Asked Questions<\/a><\/li><li><a href=\"#ask-for-name-email-phone-number-etc\">\/\/\u00a0Ask for name, email, phone number etc.<\/a><\/li><li><a href=\"#newsletter-subscription\">\/\/\u00a0Newsletter Subscription<\/a><\/li><\/ul><\/div>\n<p>Predefined intents can work without integration to DialogFlow API and AI. These are readily available as soon as you install the plugin and can be turned on or off individually.<\/p>\n<div class=\"section-container\">\n<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"to-icon-box  left txt-left\">\n<div class=\"to-icon-txt fa-4x-txt \">\n<h3><span id=\"simple-text-responses\">\/\/\u00a0Simple Text Responses<\/span><\/h3>\n<p>Create unlimited text responses from your WordPress backend. The ChatBot uses advanced search algorithm for natural language phrase matching with user input.<\/p>\n<\/div>\n<\/div>\n<div class=\"to-icon-box  left txt-left\">\n<div class=\"to-icon-txt fa-4x-txt \">\n<h3><span id=\"send-email-call-me-back-feedback-collection\">\/\/\u00a0Send eMail, Call Me Back &amp; Feedback Collection<\/span><\/h3>\n<p>Users can send a email to the site admin directly from the Chat window for customer support. The Call Me Back feature lets you get call requests from your customers which will be emailed to you. You can also use WPBot to collect Feedback from your customers regarding anything! You can disable\/enable these features from the Start Menu.<\/p>\n<\/div>\n<\/div>\n<div class=\"to-icon-box  left txt-left\">\n<div class=\"to-icon-txt fa-4x-txt \">\n<h3><span id=\"advanced-site-search\">\/\/\u00a0Advanced Site Search<\/span><\/h3>\n<p>If no matching text response is found WPBot will conduct an advanced website search and try to match user queries with your website contents and show results.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"to-icon-box  left txt-left\">\n<div class=\"to-icon-txt fa-4x-txt \">\n<h3><span id=\"frequently-asked-questions\">\/\/\u00a0Frequently Asked Questions<\/span><\/h3>\n<p>Create a set of Frequently Asked Questions or FAQ so users can quickly find answers to the most common questions they have.<\/p>\n<\/div>\n<\/div>\n<div class=\"to-icon-box  left txt-left\">\n<div class=\"to-icon-txt fa-4x-txt \">\n<h3><span id=\"ask-for-name-email-phone-number-etc\">\/\/\u00a0Ask for name, email, phone number etc.<\/span><\/h3>\n<p>Asking for the name is the default workflow. In the pro version, you can also ask for an email and phone number if you want to or skip the Greetings part altogether and load any intent of your choice.<\/p>\n<\/div>\n<\/div>\n<div class=\"to-icon-box  left txt-left\">\n<div class=\"to-icon-txt fa-4x-txt \">\n<h3><span id=\"newsletter-subscription\">\/\/\u00a0Newsletter Subscription<\/span><\/h3>\n<p>WPBot can prompt User for eMail subscription. Link this with your Retargeting ChatBot window popup and a special offer. People can register their email address that you can later export as CSV!\u00a0<strong>GDPR compliant<\/strong>\u00a0with unsubscribe option from the ChatBot!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\/\/\u00a0Simple Text Responses\/\/\u00a0Send eMail, Call Me Back &amp; Feedback Collection\/\/\u00a0Advanced Site Search\/\/\u00a0Frequently Asked Questions\/\/\u00a0Ask for name, email, phone number etc.\/\/\u00a0Newsletter [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbx_category":[20],"kbx_tag":[],"class_list":["post-1180","kbx_knowledgebase","type-kbx_knowledgebase","status-publish","hentry","kbx_category-wpbot-interactions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Predefined intents - Built-in ChatBot Features - WPBot Pro Docs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpbot.pro\/docs\/knowledgebase\/predefined-intents-built-in-chatbot-features\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Predefined intents - Built-in ChatBot Features - WPBot Pro Docs\" \/>\n<meta property=\"og:description\" content=\"\/\/\u00a0Simple Text Responses\/\/\u00a0Send eMail, Call Me Back &amp; 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