{"id":2813,"date":"2025-08-21T10:31:13","date_gmt":"2025-08-21T10:31:13","guid":{"rendered":"https:\/\/wpbot.pro\/docs\/?post_type=kbx_knowledgebase&#038;p=2813"},"modified":"2025-08-21T10:31:13","modified_gmt":"2025-08-21T10:31:13","slug":"how-to-create-a-comprehensive-faq-system-with-categories","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/wpbot.pro\/docs\/knowledgebase\/how-to-create-a-comprehensive-faq-system-with-categories\/","title":{"rendered":"How to create a comprehensive FAQ system with Categories?"},"content":{"rendered":"<p style=\"box-sizing: border-box; margin: 0px 0px 15px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: #ffffff; line-height: 1.6; color: #555555; font-family: Roboto, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">This requires WPBot Pro Professional or the Master license that support STR categories.<\/p>\n<p style=\"box-sizing: border-box; margin: 0px 0px 15px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: #ffffff; line-height: 1.6; color: #555555; font-family: Roboto, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">First make sure to activate the STR Pro module from the ChatBot Pro-&gt;Module manager. Go to ChatBot pro-&gt;Simple Text Responses and create your FAQ Categories.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-2814 alignnone size-full\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-3.png\" alt=\"\" width=\"755\" height=\"436\" srcset=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-3.png 755w, https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-3-300x173.png 300w\" sizes=\"(max-width: 755px) 100vw, 755px\" \/><\/p>\n<p style=\"box-sizing: border-box; margin: 0px 0px 15px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: #ffffff; line-height: 1.6; color: #555555; font-family: Roboto, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Then create your Simple Text Responses and assign the STRs to the respective categories.<\/p>\n<p style=\"box-sizing: border-box; margin: 0px 0px 15px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: #ffffff; line-height: 1.6; color: #555555; font-family: Roboto, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Go to ChatBot Pro-&gt;Settings-&gt;Start Menu. Rename the following to Our FAQs or something similar:<\/p>\n<p style=\"box-sizing: border-box; margin: 0px 0px 15px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: #ffffff; line-height: 1.6; color: #555555; font-family: Roboto, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><img decoding=\"async\" style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: transparent; max-width: 100%; height: auto;\" src=\"https:\/\/ticksy_attachments.s3.amazonaws.com\/9722759600.png\" alt=\"9722759600.png\" \/><\/p>\n<p style=\"box-sizing: border-box; margin: 0px 0px 15px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: #ffffff; line-height: 1.6; color: #555555; font-family: Roboto, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Save the settings. Then drag this item from the Available Menu items to the Active Menu area. Make sure that the Start menu is not disabled in any other way. Now, clicking on this item from the Start menu will show the FAQ categories and so on. You can also drag individual Categories to the Active Menu area.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-2815 alignnone size-full\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-4.png\" alt=\"\" width=\"1255\" height=\"1062\" srcset=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-4.png 1255w, https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-4-300x254.png 300w, https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-4-1024x867.png 1024w, https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/08\/image-4-768x650.png 768w\" sizes=\"(max-width: 1255px) 100vw, 1255px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This requires WPBot Pro Professional or the Master license that support STR categories. First make sure to activate the STR [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbx_category":[73,71],"kbx_tag":[],"class_list":["post-2813","kbx_knowledgebase","type-kbx_knowledgebase","status-publish","hentry","kbx_category-chatbot-faqs","kbx_category-chatbot-str-pro-module"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to create a comprehensive FAQ system with Categories? - WPBot Pro Docs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpbot.pro\/docs\/knowledgebase\/how-to-create-a-comprehensive-faq-system-with-categories\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to create a comprehensive FAQ system with Categories? - WPBot Pro Docs\" \/>\n<meta property=\"og:description\" content=\"This requires WPBot Pro Professional or the Master license that support STR categories. 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