ChatBot FAQs
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How to add images or animated gifs to the Chatbot Bot Responses
Just paste the full URL to an image in the ChatBot Pro->Language center like this: https://media.giphy.com/media/MtWJ2pJx7CbJe/giphy.gif Go to giphy.com, find an […]
How to create a comprehensive FAQ system with Categories?
This requires WPBot Pro Professional or the Master license that support STR categories. First make sure to activate the STR […]
Can I buy the Starter License now and upgrade to the Professional or Master license later?
Yes, you can buy the Starter License now and upgrade to the Professional or Master license later. Just send us […]
How to renew my ChatBot License subscription?
Please purchase a new license and just replace the license key from the plugin’s License page. You can do it […]
How to cancel my yearly ChatBot subscription so I do not get charged again?
To cancel your yearly ChatBot subscription so that you do not get charged again, you do not need to do […]
Is my chatbot data private? Where is the chat session data and history saved?
All the chat session data saved by the WPBot chatbot is saved in your WordPress database. No data leaves your […]
We are a Web Design Agency. Which ChatBot license would be the Best Solution for us?
If you are an agency and want to provide ChatBot services to your customers, the WPBot pro Master Lifetime license […]
We are a non-profit. Can we get a discount?
Yes, we are sympathetic to most non-profit causes. You can send us an email to [email protected] using your nonprofit website’s […]
Why am I not getting emails from the WPBot?
The WPBot uses the WordPress’ default email function. If you are not getting emails from the WPBot’s email feature, it […]
I cannot find the Modules I paid for
By default, all the ChatBot modules are not enabled. You can enable additional modules from ChatBot Pro->Module manager as needed.
How to set up a button on a page so only if users click on the button, the chatbot would activate
You can set up buttons on a page that users can click to open the ChatBot with a shortcode. Use […]
How can I change the Agent Name Carrie to something else?
You can change all the texts used by the ChatBot from ChatBot Pro->Language Center, including the default ChatBot Agent name […]
How to set up buttons in the Start Menu to answer specific questions for example ” What is a BlackHole?”
You can set up buttons in the Start Menu to answer specific questions using Simple Text Responses . Go to […]
How to set up conversation flow where users can click buttons to follow?
You can set up a button click driven, guided conversation with the Conversational form builder. Just create a conversational form […]
How can I change the ChatBot’s initial greeting message from “Welcome to our website” to “Welcome to our MySite”?
You can change all the texts used by the ChatBot from ChatBot Pro->Language Center. Woocommerce related texts can be changed […]
How can I change the welcome message showing by the chatbot Icon for “Welcome to our website”?
You can change the text “Welcome to our website” from ChatBot Pro->Settings->Notification builder. You can also add additional text/slider from […]
My ChatBot Floating Icon is not showing. What to do?
On the ChatBot Pro->Settings->General make sure the Floating Icon is enabled. Go to ChatBot Pro->Settings->General->Page Control Bot Loading Options, and […]
