You can change all the texts used by the ChatBot from ChatBot Pro->Language Center, including the default ChatBot Agent name Carrie.
Woocommerce related texts can be changed from Bot – Woo Settings->Language center.
You can change the texts in the Language center to any language like French, Spanish, Danish, Chinese, Korean etc. and the ChatBot will speak that language.
Multiple Language for the ChatBot is supported in the Master License. You can activate the Multi-Language module from the ChatBot Pro->Module Manager.